I'm a Real Person Again!"

Brianna Kadlecik, Manager of Career Services

Removing Barriers for Residents by Securing ID Documents

Imagine for a moment that you live in a tent under a bridge. You’ve only been homeless for a few weeks, and things are actually starting to look up. You just had a job interview earlier in the day that seems promising enough. You have relevant experience, and you feel like it’ll be a good fit. It is giving you the first glimmer of hope you have had in quite a while. If things go well, maybe you can even get an apartment within the next few weeks. Maybe your kids could even come and live with you again sometime in the near future. That’s what you’ve been praying for.

On your way back to your tent for the night, you hear a rustling in the bushes behind you. Before you can turn around, you’ve been clubbed over the head with a rock. You’re lying in the dirt, slipping in and out of consciousness, but you feel hands digging in your pockets for your wallet.

When you come to, you realize that everything has been stolen from you – your cash and credit cards, all of your ID documents, even the photos of your kids that you keep in your backpack.

Thankfully, you get that job you were hoping for, but the company can’t hire you, because you’re unable to provide ID for their new hire paperwork. Early the next morning, you go to the post office to get your last unemployment check so you can buy food. You haven’t eaten in three days. But no place in town will cash the check for you, because you have no ID. You contact the Vital Records department to get a copy of your birth certificate, but you have to provide an ID. So you call PennDot to get a copy of your state ID, but they ask for your birth certificate. You can’t figure out how your life unraveled so quickly.

At the end of your rope, with nowhere else to turn, you walk in the doors at City Mission. Immediately, you get a hot meal, a soft bed, a change of clothes, and you meet Career Services Manager, Brianna Kadlecik.

“I can help you,” she says. She sits you down in the Career Training and Education Center and hands you an application. She tells you that the Mission has helped to provide roughly 850 identity documents for their residents since she started working there four years ago and already 133 pieces of identification since this past October.

“90% of our residents come to us missing at least one of the key ID documents: Birth Certificate, SocialSecurity Card, or State ID,” she explains. “And the doors it can open up for you when you get them are amazing! Employment, housing, and things like that.”

You tell her you were born and raised in Pennsylvania.

“That’ll make it easy,” she says. And she explains that the best place to start is to contact the Vital Records department to get your birth certificate. As a social worker, she can make the request on your behalf. You just have to sign a letter giving her permission. That can really speed up the process and help you navigate the loop of having to provide ID to get your birth certificate.

“Huge props to PA,” she adds. “They have a homeless fee waiver for birth certificates, which is tremendous. Not many states offer that.”

Brianna explains that your application should go pretty quick, but sometimes out-of-state requests can get a bit tricky. She tells you a story about a former resident who came to the Mission in January of 2018. She was born in Texas. The only ID she had was an expired driver’s license from Michigan. Her parents were no longer alive, and she really had no family to vouch for her identity or make the request on her behalf. Brianna explained that they were between a rock and a hard place with the Texas Vital Records department and every application they submitted was rejected for six months.

“Ultimately, she needed a state ID to get a job, but first, we had to get her birth certificate, because that unlocks all the other doors,” Brianna says. “I give her a ton of credit. She was so patient.” Waiting on the ID documents set her job search back several months, but Brianna and the resident never gave up. At the end of July that year, the birth certificate finally came in the mail. “When it finally came in,” Brianna remembers, “we were both over the moon. We had worked so hard. And she definitely needed it.”

When your birth certificate comes in the mail three weeks later, Brianna hands it to you across the table in the Career Training and Education Center.

“We’re here to help you remove barriers,” she smiles. “And this birth certificate is going to take barriers away and help you secure employment and housing and get you on your way to independence. It may seem like just a small, little thing right now, but it’s actually a HUGE thing.”

You hold the crisp, new birth certificate in your hands. It has your name printed on it in bold letters.

“I’m a real person,” you say, without thinking. “This proves that I’m a real person again.”

Now, you have the documentation you need to get a job, apply for public housing, rent an apartment, cash a check, apply for student loans, etc. Just a few pieces of paper unlock all of these doors for you. City Mission has helped hundreds of people walk through these doors. With your help, together, we can help hundreds more. Visit www.citymission.org to learn more about how you can help.

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May 7, 2021

Gary Porter

Communications Manager

Gary has been with the mission since 2017. He writes many of our resident stories, getting to know many of them and seeing their transformations at the mission from the start.

gporter@citymission.org

Crystal's Journey

March 19, 2025

Meet Crystal: A Journey of Resilience and New Beginnings Crystal's story is one of resilience, transformation, and faith. After a difficult childhood and years of struggling with addiction, she made the courageous decision to change her life. She moved from West Virginia to Washington, Pennsylvania, seeking a fresh start away from the influences that had kept her trapped in addiction. City Mission provided the safe place she desperately needed, a place to heal, rebuild, and rediscover her worth. Crystal’s early life was marked by challenges, but she always found a way to persevere. She grew up in a home where stability was hard to come by, navigating difficult circumstances with strength and resilience. When her mother was incarcerated, Crystal faced a life-changing decision: enter foster care or move in with relatives she had never met. She chose family, hoping for a fresh start, and worked hard to build a stable life. By 17, she was a young mother, determined to provide for her child and even becoming emancipated to take on that responsibility. But life’s hardships weighed heavily on her, and she found herself struggling with addiction. Losing custody of her children was one of the most painful moments of her life. “Before I came to the mission, I was currently locked up,” she recalls. “I was tired of running. I missed having a home. I missed normal.” That was the moment she knew she needed a change. Determined to break free from the cycle of addiction, Crystal sought out a recovery program and found City Mission. Since arriving, she has embraced every opportunity for growth. “My safe place is the kitchen,” she says. She found comfort there, a place that feels like home, and still volunteers on weekends whenever she has free time. Cooking has been a source of stability and healing for her, allowing her to connect with others and give back to the community. “Anytime I feel bored, I go to the kitchen. It keeps me busy and gives me a sense of purpose.” Beyond the kitchen, Crystal has taken full advantage of the resources City Mission offers. She completed job training, earned certifications, and regained stability. “When I walked in the door, I literally had the outfit I had on. That was it. But they helped me get everything I needed to start over.” Today, she has a job, is working toward getting a car, and dreams of opening a transitional home for women in recovery. Her goal is to provide the same kind of support and opportunity she found at City Mission to others who are struggling. “I’m thankful for the mission because they showed me a new way to live,” Crystal says. Through faith, determination, and the support of City Mission, she is proof that transformation is possible. “I don’t want addiction to be my outcome. I want different for me. And I want to be there for my kids again.” Her story is a testament to the power of second chances and the hope that City Mission provides to those in need.

Fully Restored

Patrick in front of City Mission's chapel

June 25, 2024

After rehab, Patrick walked over 70 miles to get to City Mission, because he knew this was right where he needed to be. It took him three days. “I knew right away I was in the right place when I got here,” said Patrick, “The first thing I remember is they asked me if I was hungry and they gave me a meal. And I was starving!” “Before I got here, I was just fumbling through life and didn’t have much hope,” he added. “City Mission restored my faith. I’m happy again. It’s amazing! I wish I could put it in better words than that.” Patrick grew up, one of seven kids, in Carnegie. He had a good upbringing. His parents were very hard workers, and he inherited a strong work ethic from them. In the early 2000’s, Patrick was active duty in the Air Force for four years. After he finished his service, he had difficulty reintegrating to society. “Since I came home from active duty,” he explained, “I kind of struggled with jobs, hopping from job to job.” He also moved around a lot and couldn’t get settled. “I had a hard time staying in one place,” he added, “having a plan, and sticking to it.” He fell into a work hard, play hard type of mentality and ended up getting into heavy drugs, which became an addiction that tore his whole world apart. “When I was in addiction, I didn’t love and value myself,” he said. “I had no hope. It was a deep, dark feeling. Now, since coming to the Mission, I’m fully restored as a person. I love who I am now. I love getting to know people and helping people. I have a love for life.” City Mission taught Patrick to be honest with himself and others, to stick to a schedule, and to build meaningful relationships. The Mission staff and his fellow residents surrounded him with love, and Patrick grew deeper into a life-changing relationship with Christ. Recently, Patrick moved out of City Mission’s Crabtree Kovacicek Veterans House and into his very own place. We are so proud of the work that Patrick has done to improve his life, and we’re proud of the man he has become. “I’m thankful to the Mission, because I have my life today,” Patrick said. “I’m sober. I have my friends and family back. I wish I had the words to describe it. It’s an amazing feeling. City Mission has completely changed my life.” There are 22 veterans, just like Patrick, in our Crabtree Kovacicek Veterans House who just need a little love, support, and encouragement to get their lives back on track. You can help restore their purpose and dignity. Visit www.citymission.org.

"I Was Meant to Come Here"

May 9, 2024

Hali has three beautiful children: James, 7, and twin girls Lyla and Lillie, age 2. Hali and the kids’ father had been in an on and off relationship since high school. When his substance abuse issues started getting out of control and creating a negative environment for her children, Hali decided to break it off with him for good. It was the right decision, but it left her and her kids with no place of their own. They moved in with her parents for a while, but that got to be pretty complicated, so they ended up living with Hali’s friend in Indiana, PA. But there was little stability or consistency. Hali’s mind was constantly racing, trying to figure out ways to care for her kids. She had calls in to some local shelters, but none had called her back. Then, her Mom, who just so happens to be our President Emeritus, Dean Gartland’s niece, told her about City Mission. “Why didn’t you tell me about this place sooner,” she told her mom, and she made the call to City Mission. Becky McDonald, our Intake Coordinator called her back right away. We didn’t have a room available immediately, but Becky called her back to check in every few days, and within a couple of weeks, a spot opened up for her. But Hali had no vehicle and no way of getting to the Mission. So the City Mission van made the two-hour drive out to Indiana to pick her up and give her a ride back here. At the Mission, she found peace and stability, and she began to develop trust and build strong relationships. Hali grew up primarily in Munhall, about twenty minutes from Pittsburgh, but she and her family moved around quite a bit. She was the second youngest of five kids. Her dad was an avid fisherman, and she has vivid memories of going on fishing and camping trips with him and her brothers. In high school, she was a good student. She enrolled in a vocational education program in high school and planned to be a nurse. At the end of the program, she would have finished with a Certified Nursing Assistant license. But her family moved during her Senior year, and she was unable to complete the program. When she was 19, she got pregnant with her son, James. “I had always wanted to be a mom,” she explained. When she was young, her family called her a “mother hen,” because she was always pretending to be a mom for her cousins and her younger sister. So when she found out she was expecting, she was extremely excited, and her parents were very supportive. But it was a rough pregnancy, filled with anxiety. Finally, at 41 weeks, she had an emergency C-section, and her son was born. “That moment was perfect,” she said. When Hali finally came to City Mission, it gave her a sense of peace for her and her family. “Moms don’t typically like to ask for help,” she said. “But I know I was meant to come here, and everyone has been so nice and welcoming. You literally get support from everybody – staff, residents. And my kids love it here too.” Her children love hanging out on our playground, and they are building strong relationships with the other kids. They also love spending time with Victoria, City Mission’s new Childcare Coordinator. City Mission has given Hali a sense of hope for her future. She wants to go back to school and learn a trade – maybe welding or general construction. And during her time here, she has also learned to trust others. It has been difficult for her to entrust her kids with other people, but her son, who she had previously homeschooled, is now going to public school and is making friends. Her daughters often stay in our childcare area during the time when Hali is going to classes and working to create a brighter future for her family. “City Mission gives you a sense of relief,” Hali said. “It gives you the knowledge that you have support and that you’re not alone. You don’t ever be afraid to ask for help.” Hali is learning to put her trust in God, and she even hopes to get baptized someday soon. She wants to raise her kids in the church and teach them to grow in their faith day by day. This Mothers’ Day, and every day, you can help moms like Hali find a fresh start and a sense of hope for the future. Visit citymission.org to learn what you can do to help those in need.

"Never Going Back"

March 22, 2024

“I was beat down, sleeping in a tent, drinking. I had nowhere to go, no pupose to continue living,” said Michael, a current City Mission resident. “I was drinking myself into submission, and that was alright with me. That’s what I did all my life…Then, I saw a sign on a bus that said ‘City Mission, Hope for the Homeless.’” Before he came to City Mission, Michael was living in a tent near the Wild Things stadium in Washington. Alcohol had derailed his life. He had just lost his job, the only lifeline he had left. His daughter hadn’t spoken to him in months. So he got on a bus to head back to Pittsburgh, with no real idea what he was going to do next, when he saw a flyer that said, “City Mission: Hope for the Homeless.” He asked the bus driver about us, and the bus he was riding actually had a stop at the Mission. So Michael got off the bus and sat out front on his cooler of beer in front of our chapel, drinking up the courage to ask for help. “When you’re in addiction, you don’t like to ask for help,” he explained. Before long, Jared Nolan, City Mission’s RSS Supervisor, and Dave Green, our Men’s Intake Coordinator, came out and asked him if he needed anything. “Jared and Dave saved my life,” Michael said. When he came to City Mission, he was expecting a dark, open area filled with cots and a rowdy bunch of drunk guys fighting over stuff. But when he came to the Mission, he found a place filled with light. “It wasn’t what I expected at all,” he explained. “There were dorms with sober people who were offering to help me out rather than take what I had. People came up to me and said, ‘if you need anything, let me know.’” He didn’t have many clothes, so the Mission let him go through a donation bin and pick out anything he wanted. Later, he was given a clothing voucher to pick out whatever he needed at our Thrift Store. “I wasn’t sure I was gonna stay. I didn’t have anything,” he said. “But the Mission took care of me. They got me food, hygiene products, a bed, a hot shower, everything I needed.” The Mission took care of him, so he stayed. Michael grew up in Carnegie the youngest of five kids, being raised by a single Mom. His dad left the family shortly after he was born. When he was 12, his mom sent him away to boarding school in Hershey, PA, where he lived for four years, going to school and working on a dairy farm that helped to produce the milk for Hershey’s chocolate. His mom sent him away to school so that he would have a better start in life than his older brothers. Unfortunately, when he was 16, he started drinking alcohol, because his friends at school were doing it. He left the school and moved back home, but his mom was busy working all the time, so he was left on his own a lot. He did get a job working for a roofing company. He worked really hard, and he made good money. He continued to do that work for more than two decades. He worked hard, and then he drank hard as a way of celebrating his hard work. In 2004, he met his wife, and they had a baby together. He loved being a dad. “Deep inside, I always wanted a family,” he said. “When my daughter was born, I thought a lot about her future. There were things I thought about back then that I really wanted to become a reality.” In 2018, his wife left, and he became a single dad. In 2020, when the COVID lockdown happened, he was laid off from his job, and he started receiving unemployment. At the same time, his daughter was home from school, learning remotely. He had nothing to do but sit home and drink, so that’s what he did all the time, every day. When his unemployment benefits dried up, he tried to go back to work, but he couldn’t quit drinking, so he couldn’t hold down any jobs. Eventually, there were no roofing companies left that would hire him. His daughter moved out when she graduated high school, because she couldn’t stand to be around his drinking. He lost his house and started living on friends’ couches. Eventually, he ended up living in a tent in Washington, PA. After he came to City Mission, he started seeing things differently. “I never considered myself very likeable,” he explained. “I just thought I was a bad person. I tried to hide from people my whole life. City Mission is teaching me I can love myself. I do have purpose. I just have to work on it to better myself. I’m never gonna be perfect, but if I just keep working on it, I can be a good person that people can trust, that people can count on.” Last November, he missed his daughter’s birthday. She hadn’t spoken to him and didn’t really want him around. It was incredibly hard for Michael, because he had never missed her birthday before. When Christmastime rolled around, City Mission House Coordinator, Matt Chase, asked him what he was going to get for his daughter for Christmas. “Nothing,” he answered. “I don’t have anything to give her.” Matt took him up to the City Mission attic where we store all of our donations that can’t be used right away. Michael picked out a whole bag full of Christmas gifts he thought she would like. “How are you going to get it to her,” Matt asked. “I don’t know,” Michael told him. “I know where she works, but I don’t have any way to get there.” The next morning, Matt drove him to Carnegie. She wasn’t at work that day, but he was able to leave the presents there for her. The next morning, she video-called him on the phone to tell him thank you and to say she was sorry for not talking to him and that she was glad he was getting the help he needs. It was the first time he had seen her face in nine months. “I’ll never forget that,” Michael said. “I still get emotional when I think about it. It gives me hope that maybe someday, I can do something that special for somebody.” “I pray a lot since coming here,” he continued. “I ask God to keep me safe, to keep my daughter safe. And these prayers are being answered by people stepping up to help me. God put me here to give me a second chance. I really believe that. I’m going to make Washington my home. I’m never going back to Carnegie. I’m not going back to my old way of life. I’ve come too far, and I’ve seen how good life can be.” Now, Michael has a job that he loves where he can give back. He gets to see his daughter, and he talks to her regularly. His life is turning around. His future is bright. You can help Michael and many more here at City Mission to continue their journeys of life-transformation. Visit www.citymission.org/donate to learn more about how you can help.

"I Couldn't Live Like That Anymore"

January 26, 2024

Emily looked out the window of the bus and breathed a sigh of relief as it pulled away. She had escaped undetected. “I was leaving a violent relationship, heading to Pittsburgh to hide.” It was hard to believe that her life had come to this, so far removed from the love and security she’d known as a little girl. “My dad was a pastor, and I was homeschooled and sheltered.” But when she was 13, Emily started public school without any warning about the dangers she’d face. “It was a drastic change and I fell in with the wrong crowd and started using drugs.” For years, she struggled with addiction, weakening her faith, alienating her family, and eventually, forcing her to flee in fear for her life. But after she arrived in Pittsburgh, she wound up homeless, struggling to survive. “I couldn’t live like that anymore,” she says. Emily completed rehab, but before she left, she discovered that she was expecting. And, in that moment, she cried out to God for a safe place to have her child and change her life. That’s when He led her to our Women and Children’s Shelter, where she found a warm bed, nutritious meals and the love and support she needed to navigate her pregnancy, which is very high-risk, because she has a mechanical heart valve after two open-heart surgeries. All along, it was very uncertain if she would even be able to carry her daughter to full term. Since then, Emily has given birth to a beautiful baby girl, who she named Faith. “It’s been an incredible journey,” Emily explained. “It’s a miracle that she and I survived labor and delivery. And she’s healthy.” Also, through the biblical counseling and life skills classes available at the Mission, Emily has been able to address the root causes of her addiction and become the kind of mother she always hoped to be. “I’ve learned to listen to God, follow Him and make lasting changes.” Through the love of Christ and with the support of City Mission, Emily has been able to restore broken relationships with her family members, and she and her daughter have successfully moved out of the Mission and into their very own home, together. One day, Emily hopes to go into ministry, helping other addicted women find freedom in Christ. Today, she has hope, and she wants to thank YOU for supporting her journey toward a new life. “City Mission gave me the courage to heal and make a fresh start.”

Larry Got His Keys!!

October 20, 2023

Larry recently moved into his very own place here in Washington after a year and half stay at the Mission. He is also gainfully employed in the service industry, which will help him sustain his independence. Larry came to us with a history of substance abuse, and he was mostly isolated from family and friends because of it. Also, he arrived at City Mission as part of Washington County’s Mental Health Court program, which according to the county website, is a “problem-solving court devoted to handling moderate to severe mental health cases that have become involved with the criminal justice system.” When he came to the Mission, he was a little reserved and apprehensive, but we had the great priviledge to watch him grow and blossom during his time here. He deepened his relationship with Christ and poured himself into 12-step recovery. “They say meeting-makers make it,” said Housing Coordinator, Matt Chase, “and Larry was at a 12-step meeting every opportunity that was available to him.” Additionally, he proved to be very diligent about his mental health medication. With his deepening faith, his commitment to his recovery, and his mental health stability, he has been able to transform his life. He even rekindled his relationship with his son. “During the summer,” Chase explained, “Larry and his son would visit Kennywood and they were able to make precious memories together that weren’t possible when Larry was in active addiction.” Larry graduated from our life recovery program and moved out successfully and independently into his own place. In December, he is expected to graduate from the Mental Health Court program. We couldn’t be happier for his success or more proud of all the work he has done to break through the barriers that had previously held him back. We continue to pray for him on his journey of recovery and hope. “He has been an astounding example to the other folks in the program,” said Chase. “Larry is a vision of hope and living proof that God is still in the business of miracles.”

"I'm a Real Person Again!"